That entirely depends on the battlefield tour you booked. You can easily check this on the packages of the battlefield tours. If a tour is one or more full days you may assume that we will be in the field for 8 to 10 hours per day.
Do the tours require knowledge of history or can anyone participate?
You do not require specific knowledge to be able to enjoy a battlefield tour. If needed we can give more information on backgrounds, locations and events. However a sound interest in (Military) history is needed. After all you are going to travel one or more days visiting locations and hearing stories about war. To sum up the only thing that is required is a sound interest in the subject.
Do you give customized tours?
Customized tours are possible. It is possible to include specific places, exclude specific places, or place more or less emphasis on specific locations or events. Please contact us to discuss any details for you and your group.
Do you take children on your European Tours?
We believe that our holidays may not be suitable for children under 8 years old however, we will consider individual requests on application. Customers aged 18 and under at the time of travel must be accompanied by an adult, parent or guardian aged over 18 years old.
Do you cater for Disabled passengers on your tours?
We do have Battlefield Tours that are suitable for wheelchair users, however the person using the wheelchair will need to be able to get on and off the coach if a coach tour is booked. Our coaches are not suitable for someone who is wheelchair reliant as we can only take folding wheelchairs that are stored in the luggage compartment.
We cannot guarantee that assistance will be available for the disabled person / wheelchair user and such bookings will only be accepted if that person is traveling with an able-bodied person who is fully able to attend to the needs of his/her co-traveller.
Excursions on our tours visit places of interest and public buildings. These may not be able to accommodate people with walking difficulties and wheelchair access may not be available. Excursions which include sightseeing tours may involve walking long distances and sometimes over cobbled or uneven surfaces.
The accommodation we use on our tours may not have ground floor rooms and in some instances lifts will not always be available. Occasionally access to your hotel may involve walking distances from the coach park and some hotels have a flight of steps to the Reception.
It is very important that checks are made with regard to the suitability of a tour for you prior to you make any booking with us.
In which languages can the tours be given?
All guided tours can be given in Dutch or English. Mixed groups are not a problem.
What time will I be picked up and dropped off?
Departure times given for each region are approximate. Please check your travel documents to confirm the actual timings.
What prices do you charge for a private tour and large groups?
For a full day 'private' tour we charge the standard day rate of €320,- for up to 4 people and € 65,- for every extra person up to 8 persons. For a half day 'private' tour we charge the standard day rate of €160,- for up to 4 people and € 32,50 for every extra person up to 8 persons. Veterans of WW2 always join free of charge! Prices are per day.
For groups larger than 8 persons pricing depends on group size.
How many participants are needed for a battlefield tour to commence?
Number of participants are not relevant to whether a tour commences or not. Basically, if you book a battlefield tour we'll go.
Can I use my credit/debit card to pay for the optional excursions?
If you are traveling with Battlefield Tours payment is only accepted in local currency.
Can I use my credit card?
Credit cards are widely accepted. However, in some smaller shops, bars, restaurants and hotels, credit cards may not be accepted so you are recommended to take some local currency with you.
Can I pay using Paypoint?
No, unfortunately we do not accept PayPoint.
Are there any special arrangements for veterans?
Yes there are! Veterans of World War 2 can join tours free of charge.
I booked a tour. When and how do I get the tour details?
After receipt of full payment of the amount due (at least 10 days in advance of the start date of the tour) I will send you the necessary details, such as pick up time and location and other details.
Can I delay payment until I can be sure that I can get a visa?
No you cannot. Once your booking is confirmed it is subject to the Terms and Conditions. It is your duty to ensure you have the correct and valid documentation. We will not accept responsibility or any liability in respect of those passengers who do not have the correct documentation (including passports and visas). Cancellation charges will apply should you not obtain the necessary travel documents.
Can we book a hotel via Battlefield Tours?
No. We are not a travel agency, so you will have to book a hotel or any other overnight staying yourself. we can however recommend several hotels near pickup / start locations.
I booked a tour, but have to cancel it. Can I get a refund?
That depends on when you cancel. In case of cancellation you may apply for rescheduling to a different date. If this is not possible and we received your cancellation no less than 10 days in advance of the start date we will refund the entire amount. If we receive your cancellation less than 10 days in advance of the start date, cancellation costs may be charged. Please refer to the terms and conditions for detailed information.
What happens if Battlefield Tours cancels the tour?
As a rule our tours always commence. Car based battlefield tours are generally not cancelled just because it is cold or hot or it is raining. That said, occasions beyond our control may arise preventing us from giving a tour. For instance, if our guide broke a leg or if weather conditions are so bad that it becomes too dangerous to tour around, especially for walking and bike tours. If this happens we will notify you immediately and discuss the option to re-schedule if you like or a full refund. Please refer to the terms and conditions for detailed information.
Do I have to wear boots or walking shoes for the tour?
At most locations walking is a part of the program. Sometimes we have to walk field and dirt roads, so proper shoeing is advisable.
Do I need to wear special clothing?
We are outdoors the entire day. So if it's cold, dress warm. If it's hot, dress cool and don't forget sun tan and head protection. If it's rainy, bring a rain coat. This goes especially if you are joining a bike of walking tour! Other than that, just wear what makes you feel comfortable for a trip outdoors.
What arrangements are made for lunch?
Our tours are programmed to provide a lunch break. We always try to stop somewhere where you can buy lunch, but bringing your own food and beverages is also possible.
Please keep in mind that lunch is the only break in the program. Do take your own water bottle, etc. with you if you want to drink at other moments.
Where do you pick us up and at what time?
Exact tour details will be made available to you a couple of days before the tour and after receipt of full payment. You may however assume that you have to get to a central pickup location and that we start relatively early for full day and multiple day tours.
Does Battlefield Tours provide transport?
For groups of 8 people or less Battlefield Tours can provide transport. If there your group consists of more people you will have to provide for extra transport yourself.
We want to book a battlefield tour, but we would like to drive with our own car. Is this possible?
You are always welcome to take your own car(s), van or bus. However this does not affect the price.
We have a large group. Can we book bus transport via Battlefield Tours?
Yes, We can provide transport for groups containing more than 8 participants. We have contact with bus rental organizations in the area.